FAQs
After securing your ticket, as well as on game day, we will send you your HANG event link via email. Doors open one hour before game time.Once the doors are open, click that unique link, then click the Join button at the top of the HANG home page.
To ensure that your ticket doesn’t get fumbled into your spam folder, make sure to add noreply@letshang.live to your address book, or drag our emails over to your Primary tab in Gmail. Learn how it works for other email providers here.
To ensure that your ticket doesn’t get fumbled into your spam folder, make sure to add noreply@letshang.live to your address book, or drag our emails over to your Primary tab in Gmail. Learn how it works for other email providers here.
If you dont see an email or can't find it, simply log in to the platform. Don't recall your password? Click 'Forgot your password?' and follow the steps to reset your HANG password. Once you have logged in, if your event is live, you will see a red Join button at the top of the page. You can also go to your HANG profile and select the Join Now button.
Our site can be viewed from a desktop or mobile device. While all modern browsers are supported, Chrome for desktop will provide the optimal user experience.
Tickets are refundable up to 24 hours before an event.
