Requirements:
-- Your device must have a camera and microphone
-- When prompted you must grant permission to your browser to access your camera and
microphone
-- Modern browser recommended (list below)
If you are having issues we recommended trying with an alternative browser or device
that meets these requirements and feel free to reach out to our support team using the
chat button located at the bottom right corner of the screen, we will do our best to
assist.
Your Browser: CCBot 2
Recommended Browsers:
-- Chrome (latest) - Chrome
Guide
-- Firefox (latest) - Firefox
Guide
-- Edge (80+)
Your Operating System:
Recommend Operating Systems:
--Windows 7 or later
--Mac 10.13 or later
Video/Audio Test:
Note: If you hear a reverb sound your microphone is picking up the output of your speakers/headset, lower the volume and/or move the microphone further away from your speakers/headset.
Bandwidth Check:
If you are experiencing buffering or poor playback, please conduct a Speed Test below. Recommended network bandwidth is at least 5-10Mbps download speeds and no less than 5 Mbps upload speeds. Users with poor internet connections may experience buffering or playback issues. A stable highspeed connection is recommended for the best experience.
